Last Updated: July 15, 2026

Avesselle (“Avesselle,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting or using avesselle.com (the “Website”).

This Privacy Policy explains what information we collect, how we use it, when we may disclose it, and the choices and rights available to you.

By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use the Website, and information received from service providers.

Information You Provide

Depending on how you interact with the Website, you may provide:

  • your first and last name;
  • billing and shipping address;
  • email address;
  • telephone number;
  • products included in your order or inquiry;
  • order notes and delivery instructions;
  • messages submitted through contact forms;
  • product reviews, ratings, and comments;
  • communications sent to our customer service team;
  • any other information you voluntarily provide.

Please do not include medical records, diagnoses, prescription details, insurance information, or other sensitive health information in order notes, reviews, contact forms, or emails unless we specifically request it and provide an appropriate notice.

Order Information

When you submit an order or product request, we may collect information necessary to:

  • process and confirm your request;
  • contact you about the order;
  • arrange delivery;
  • provide customer support;
  • maintain transaction and business records;
  • prevent fraud and misuse.

At this time, the Website does not process online payment card transactions directly. If online payment functionality is introduced later, payment information may be processed by an independent payment provider under its own privacy policy.

Information Collected Automatically

When you visit the Website, certain information may be collected automatically, including:

  • IP address;
  • browser type and version;
  • device type;
  • operating system;
  • language settings;
  • referring website;
  • pages viewed;
  • links clicked;
  • approximate geographic location;
  • date and time of access;
  • cookie identifiers;
  • interaction and diagnostic data.

This information may be collected through cookies, server logs, analytics technologies, and similar tools.

2. How We Use Personal Information

We may use personal information to:

  • operate and maintain the Website;
  • process orders and product requests;
  • communicate with customers;
  • provide shipping and customer support;
  • respond to questions and messages;
  • display and moderate product reviews;
  • improve our products, services, and Website;
  • understand how visitors use the Website;
  • maintain Website security;
  • detect fraud, abuse, and technical issues;
  • comply with legal and regulatory obligations;
  • enforce our terms and policies;
  • protect the rights, safety, and property of Avesselle, our customers, and others.

We will not use personal information for materially different purposes without providing an appropriate notice when required by law.

3. Consumer Health Information

Because Avesselle offers wellness-related products, certain interactions with the Website may reveal or allow someone to infer information about a visitor’s health interests.

This may include:

  • products viewed or purchased;
  • information entered into search fields;
  • communications about wellness-related products;
  • order history connected to an identifiable individual;
  • information voluntarily submitted through order notes or contact forms.

We do not intend to collect medical records, formal diagnoses, genetic information, prescription records, or information from healthcare providers.

Where applicable law treats information collected through the Website as consumer health data, we will process that information only for purposes reasonably necessary to provide the products or services requested by the consumer, operate the Website, comply with law, and protect against fraud or security threats.

We do not sell consumer health data.

We do not use geofencing technology to identify individuals seeking or receiving healthcare services.

Where required by applicable law, consumers may request access to or deletion of consumer health data by contacting us at:

info@avesselle.com

Additional verification may be required before we complete a request.

4. Cookies and Similar Technologies

The Website may use cookies and similar technologies to:

  • remember cart contents;
  • retain language preferences;
  • maintain Website functionality;
  • understand Website traffic;
  • improve performance;
  • protect the Website against abuse;
  • measure the effectiveness of content.

Cookies may be:

  • Essential cookies, which are necessary for the Website and shopping cart to operate;
  • Preference cookies, which remember choices such as language;
  • Analytics cookies, which help us understand how visitors use the Website;
  • Marketing cookies, if advertising or remarketing services are introduced.

You can control cookies through your browser settings and, where available, through the Website’s cookie consent tool.

Blocking essential cookies may prevent certain features, including the shopping cart, from functioning correctly.

5. Analytics and Third-Party Technologies

We may use third-party services to host, secure, maintain, analyze, or improve the Website.

Depending on the configuration of the Website, these providers may process information such as IP addresses, device information, cookie identifiers, and Website activity.

Potential service providers may include:

  • website hosting providers;
  • WordPress and WooCommerce service providers;
  • security and spam-prevention providers;
  • analytics providers;
  • email delivery providers;
  • shipping and fulfillment providers;
  • technical support providers.

We recommend listing every analytics, advertising, CRM, email, and cookie service actually installed on the Website before publishing this policy.

6. How We Disclose Personal Information

We may disclose personal information to:

Service Providers

We may provide information to vendors that perform services on our behalf, such as:

  • website hosting;
  • order administration;
  • email delivery;
  • shipping and fulfillment;
  • analytics;
  • security;
  • data storage;
  • technical maintenance.

These providers are expected to use personal information only for the services they provide to us, subject to applicable contractual and legal requirements.

Legal and Safety Requirements

We may disclose information when we reasonably believe it is necessary to:

  • comply with a law, regulation, subpoena, court order, or governmental request;
  • enforce our terms and policies;
  • investigate suspected fraud or illegal activity;
  • protect the security of the Website;
  • protect the rights, property, or safety of Avesselle, our customers, or others.

Business Transfers

If Avesselle is involved in a merger, acquisition, financing, restructuring, bankruptcy, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable law.

7. Sale and Sharing of Personal Information

Avesselle does not sell personal information for monetary compensation.

We also do not knowingly sell consumer health data.

Some privacy laws define “sale” or “sharing” broadly enough to include certain advertising, analytics, or cross-context behavioral advertising activities.

At this time, we do not intend to use personal information for cross-context behavioral advertising.

If these practices change, we will update this Privacy Policy and provide any opt-out mechanisms required by applicable law.

Where applicable, we will process recognized browser-based opt-out preference signals, such as Global Privacy Control, as required by law.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • processing orders;
  • providing customer support;
  • maintaining tax and accounting records;
  • resolving disputes;
  • preventing fraud;
  • complying with legal obligations;
  • enforcing agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

When information is no longer required, we may delete, anonymize, or securely isolate it.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from:

  • unauthorized access;
  • accidental loss;
  • misuse;
  • alteration;
  • disclosure;
  • destruction.

However, no website, database, or internet transmission can be guaranteed to be completely secure. You submit information through the Website at your own risk.

10. Your Privacy Rights

Depending on where you live and which laws apply to Avesselle, you may have the right to:

  • request confirmation that we process your personal information;
  • request access to personal information we maintain about you;
  • request correction of inaccurate information;
  • request deletion of personal information;
  • obtain a copy of certain information;
  • opt out of the sale or sharing of personal information;
  • opt out of targeted advertising;
  • withdraw consent;
  • appeal a decision regarding a privacy request;
  • receive equal service and pricing without unlawful discrimination for exercising your privacy rights.

These rights are not absolute and may be subject to legal exceptions.

To exercise a privacy right, contact:

Email: info@avesselle.com

Please include:

  • your full name;
  • the email address associated with your order or communication;
  • your state of residence;
  • the right you wish to exercise.

We may request additional information to verify your identity.

You may also use an authorized agent where permitted by applicable law. We may require proof that the agent is authorized to act on your behalf.

11. Children’s Privacy

The Website is intended for adults and is not directed to children under 13.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information through the Website, please contact us so we can review and delete the information where appropriate.

12. Product Reviews and Public Content

When you submit a product review, rating, or comment, the information you provide may be displayed publicly.

Public information may include:

  • your chosen display name;
  • review text;
  • star rating;
  • review date;
  • product associated with the review.

Do not include addresses, telephone numbers, email addresses, medical information, or other confidential information in a public review.

We may moderate, decline, or remove reviews in accordance with our review policies and applicable law.

13. Email Communications

We may send transactional emails regarding:

  • order confirmation;
  • order updates;
  • delivery;
  • customer service;
  • privacy or policy changes;
  • security issues.

Marketing emails will be sent only where permitted by law.

You may unsubscribe from marketing communications by using the unsubscribe link included in the email or contacting us.

Unsubscribing from marketing emails will not prevent us from sending necessary transactional or service-related communications.

14. International Visitors

Avesselle may be operated from or use service providers located outside the state or country where you live.

As a result, personal information may be processed in jurisdictions with different data protection laws.

Where required, we will use appropriate safeguards for international data transfers.

15. External Links

The Website may contain links to third-party websites.

We are not responsible for the privacy, security, content, or practices of external websites. We encourage you to review their privacy policies before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When changes are made, we will update the “Last Updated” date at the top of the page.

Material changes may also be communicated through the Website or by email where required by law.

Your continued use of the Website after an updated policy becomes effective indicates your acknowledgment of the updated policy.

17. Contact Us

Questions, concerns, or privacy requests may be sent to:
Website: avesselle.com
Email: info@avesselle.com
Company: Avesselle
WhatsApp: +48574201586